10 Common Questions About Commercial Scent Services

A fresh-smelling facility isn’t just a nice-to-have; it’s a business advantage. Whether you manage a warehouse, hotel or multifamily property — or just have a restroom at your facility — Orkin’s odor control services help you stamp out the stink pests love.

1. What are commercial scent services and odor control services?

Commercial scent services and odor control solutions help in two ways: by eliminating unwanted odors that can attract pests and by introducing pleasant, brand-aligned fragrances to your business. Orkin offers a range of odor eliminators and air freshening systems, from natural odor neutralizers to automated scent dispensers, designed for high-traffic environments.

Orkin’s scent services don’t just enhance your space — they’re also designed with safety in mind, making them a smart choice for any environment. By utilizing dry vapor and non-toxic formulas, Orkin provides a safer environment than harsh chemical alternatives.

2. Are these services safe for my staff and guests?

Yes. Scent services are safe, especially if applied correctly. Orkin’s odor control products use IFRA-certified, non-toxic fragrances and advanced delivery systems. Our solutions are safe for people, pets and the environment, making them ideal for sensitive areas like trash zones, restrooms and break rooms.

That said, it’s best to refrain from using scent services in areas where exposed food is present, as some third-party food safety auditors may flag their use as noncompliant. For food storage or preparation areas, consult your Orkin Pro™ to ensure proper placement and compliance.

3. How do odor control systems work?

Orkin’s systems neutralize odors at the source, rather than masking them. Orkin AirRemedy™ and Orkin Actizyme® Odor Neutralizer break down odor molecules, while Orkin AirSpa™ diffuses your chosen fragrance for a consistently fresh atmosphere. We also offer AirPulse™, which is best for neutralizing bad odors in small spaces like restrooms. These systems can be wall-mounted or integrated with your HVAC for even coverage.

4. What types of scents are available?

Depending on your taste, you can choose from a variety of fragrances, including fresh, citrus, herbal and spa-inspired options. Orkin can help you select a scent that fits your brand or even create a signature fragrance to set your business apart.

5. Where should odor control be used in my facility?

Key areas include:

• Lobbies and reception areas

• Restrooms and locker rooms

• Break rooms and kitchens

• Storage, trash and loading zones

• Hallways and high-traffic corridors

Strategic placement ensures odors are eliminated and positive scents greet guests and staff where they are.

6. How is odor control implemented and maintained?

Our process begins with a detailed inspection followed by a strategic recommendation and installation. We provide ongoing maintenance, replacing scent cartridges and checking equipment regularly, so you always have a fresh, inviting environment.

7. Do I have to maintain or refill the scenting devices?

No, Orkin handles all maintenance and refills for you. Our technicians regularly check equipment, replace scent cartridges and ensure your system is working properly, so your facility always smells fresh without any extra effort from your staff.

8. Can the scenting device be adjusted to different levels of intensity based on the space?

Yes, Orkin’s scenting devices are fully adjustable. Our team can tailor the fragrance intensity and coverage to fit the size and needs of each area in your facility, ensuring optimal scent levels for every space.

9. How does odor control help with pest management?

While nasty scents will detract guests and customers, bad smells can attract pests. By neutralizing odors, Orkin’s scent services help make your facility less appealing to insects and rodents, supporting your overall pest management strategy.

10. How does scent and odor control benefit businesses?

• Enhances customer experience: Pleasant scents create positive, memorable impressions.

• Boosts brand loyalty: A signature scent reinforces your brand identity.

• Supports employee satisfaction: Clean, fresh-smelling spaces improve morale.

• Helps with compliance: Odor control supports sanitation and health standards.

Make a Lasting Impression

A fresh, clean-smelling business is a memorable one. Orkin® Scent Services are tailored for your industry: warehouse, hospitality and beyond. Ready to improve air quality and ambiance? Contact your Orkin Pro™ today for a free consultation.